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FAQs

1. How to choose standard size for boys suit ?
Size Suggestion For Your Reference
Size 2 (Weight: 23~29 lb, Height:32~35 inch)
Size 3 (Weight: 30~35 lb, Height:36~39 inch)
Size 4 (Weight: 36~43 lb, Height:40~43 inch)
Size 5 (Weight: 44~51 lb, Height:44~47 inch)
Size 6 (Weight: 52~58 lb, Height:47~50 inch)
Size 7 (Weight: 59~66 lb, Height:50~54 inch)
Size 8 (Weight: 67~74 lb, Height:54~57 inch)
Size 10 (Weight: 75~83 lb, Height:57~60 inch)
Size 12 (Weight: 84~90 lb, Height:61~63 inch)
Size 14 (Weight: 91~97 lb, Height:64~67 inch)

 

2. How to choose standard size for men suit ?
Size Suggestion For Your Reference



3. How to Order Custom Suits?
Choose custom size or standard size, then add it to cart, it will show you a note list, if not, just send email to us: yuanluofficial@outlook.com
according to our measurement guide and send us bellow your correct size :
1.Neckline =___CM or inches
2.Shoulder to shoulder =____CM or inches
3.Arm Length = ____CM or inches
4.Bicep= ____CM or inches
5.Cuff = ____CM or inches
6.Chest =____CM or inches
7.Belly=____CM or inches
8.Waist =_____CM or inches
9.Hips= _____CM or inches
10.Clothes Length =______CM or inches
11.Pants Length= _____ CM or inches
12.Thigh=_______CM or inches
13.Height=________CM or inches
14.your net weight=_______kg or pounds

4. How to order several dresses at a time?
It's easy to order several dresses at a time,
Just choose custom size or standard size, then add it to cart, then give us all the information in the note list or send email, for example:
Cloth A
Name:
Color:
Measurement:

Cloth B
Name:
Color:
Measurement:

Cloth C
......

5. Are this true to size ?
Our cloth are all made by size chart, and run true size, but there would have around 0.5-1 inches size difference due to different manual measurement.

6. How long will it take to receive my order?
1, We ship worldwide, we send dresses by DHL, UPS, CNE, Fedex, Special Airline and other ways
Rush order: within 3-7 days or even earlier.
Normal order: within 7 days (From May to Dec)
Around 3-10 days (From Jan to April), it's busy season, so produce time will be a little long.

7. Cancellation Policy
We know that it is very important for you to order a suit for your special occasion. However, we will process the order as soon as payment received. Once the tailoring process has begun, there will be Labor Costs and Material Costs.
Unpaid orders will not be processed. If you do not need it, please ignore it.
1, unpaid order: could be cancelled within 24H.
2, paid less than 2 days, 50% cost of dress and shipping cost could be returned,
3, paid at 3-20 days, 30% cost of dress and shipping cost could be returned.
4, dress has sent, can't return the payment to you.

8. Return Policy, you can check the link: Return Policy

9. What is the best way to clean the clothes?
Cleaning: Dry-clean only; Storage: Always hang on; Pressing: Steam ironing.